FAQs for Personal Loans

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Who can apply for a personal loan?

Any salaried or self-employed individual may apply for a personal loan.

Do I need to hypothecate my assets to avail a personal loan?

You do not need to hypothecate any assets to avail an unsecured personal loan from Aphelion Finance. Hypothecation is required only for secured loans such as gold loans, loans against insurance policy and loans against property.

What is the maximum loan amount I can avail?

You can avail up to 5 Lakhs. The actual loan amount eligibility will be calculated based on your income and other parameters which shall be explained by the credit team.

What is the minimum and maximum loan tenure I can avail?

You can repay your loan over a period of 12 months to 36 months.

How much would I need to repay each month?

At the time of loan sanctioning, the EMI (Equated Monthly Installment) will be calculated based on the loan amount sanctioned, interest rate and the tenure.

What is an EMI?

EMI or 'Equated Monthly Installment is the convenient monthly amount that you have to service to pay back the loan availed. The EMI consists of both the principal and interest component.

Will the Principal and Interest component in each of the EMIs remain same?

No, the Interest component decreases and Principal component increases with each EMI. The components are calculated as per the Internal Rate of Return which is based on Capital Budgeting principles.

What are the options to pay the Equated Monthly Installments (EMIs)?

You can pay the EMI either through Post-Dated Cheques (PDCs) for the entire repayment period, through ECS (Electronic Clearing System) or through NACH (National Automated Clearing House). In case, you wish to avail of the ECS or NACH facilities, please contact your nearest branch or let us know at the time of the agreement signing so that we can implement the facility at that time. In case you wish to switch the mode of payment from PDCs to ECS/NACH, please write to us at: customercare@aphelionfinance.com

If I require a lesser monthly EMI or a longer tenure or a lower down payment, do I have such options?

Yes we offer a wide range of finance schemes which are customized as per your requirement.

What is a Due Date?

The fixed date on which your EMI shall be banked every month which is mentioned in the loan sanction letter as well as the personal loan agreement.

What happens when my Due date falls on a Sunday in any month?

If your due date falls on a Sunday or on a Bank Holiday, the EMI shall be banked on the next day.

Can I pay my EMI in advance?

Yes, for making an advance payment you can visit our nearest branch in your city during business hours (10.30 a.m. to 7.00 p.m. Monday to Saturday), two working days prior to your Due Date. However, in case you have opted for ECS system for loan repayment then please visit or call us 10 working days prior to your due date.

How do I get information on my existing loan?

You can get information such as the outstanding loan amount, number of Installments paid or remaining Installments, etc. by visiting our nearest branch in your city or calling us at +919321193211. You can also write to us at: customercare@aphelionfinance.com

How do I avail a copy of my Loan Agreement?

You can avail a copy of the Loan Agreement at any time during Business hours at our Corporate Office by making a prior application. You can also mail us at customercare@aphelionfinance.com for any documentation or queries as regards your Loan account (kindly mention your Loan Account No. reflecting in your loan sanction letter) and our customer service representative shall be glad to assist you.

Can I foreclose or prepay my loan?

You can foreclose your loan after a minimum period of 9 months by making an application and payment of a nominal refundable charge, which shall be adjusted in your prepayment amount paid by you.

What happens after I have paid the last Installment?

Once all your dues as per your Loan account balance are paid, a formal loan closure letter will be issued. For any query you can contact your servicing branch or write to us at: customercare@aphelionfinance.com

In case of any unfortunate incident, will my family be liable to repay the balance Loan?

Aphelion Finance insures the life of each of its customers to the extent of the Principal loan Amount.

FAQs for Gold Loans

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What is a gold loan?

A gold loan is a loan which is secured against pledge of gold ornaments. A borrower pledges his gold ornaments with the lender in exchange for funds. Therefore, it is a loan which is granted against a certain physical security of gold. Gold loans have successfully enabled thousands of people to mobilize their personal assets which would've otherwise simply been kept away in a locker.

How is a loan against pledge of gold different from a personal loan?

Personal loan is sanctioned on the basis of source of income and repayment capacity of an applicant. Personal loans and credit card borrowings are unsecured loans and therefore may carry a higher rate of interest. Moreover, personal loans require considerable effort and time in documentation formalities and they commit you to an inflexible EMI schedule for repayment.
Gold loans, on the other hand, are cheaper and can be availed of in minutes. Unlike other forms of loans, a loan against the security of gold is taken for miscellaneous purposes which can be something as immediate as meeting a personal health calamity or as planned as expanding business of the applicant. All in all, it is a smart way to get free of other financial obligations.

What are the benefits of taking a gold loan from Aphelion?

  • Low rate of interest
  • Customer oriented services
  • Loan disbursal in minutes
  • Loan limit starts from Rs. 5000
  • Prepayment option without penalty
  • Minimal documentation
  • Gold evaluation and valuation certificate by approved jewellers
  • State of the art security infrastructure for providing safe custody of gold ornaments

Who can avail a gold loan from Aphelion? What security has to be provided?

Anyone who owns gold ornaments can avail the loan. Only minors and legally incompetent persons are not eligible. Even unemployed or non-working individuals are eligible to apply for Aphelion gold loans. To obtain the loan you need to submit your gold jewellery (within a karat range of 18 to 24 k) at the branch. The loan amount that is sanctioned will be based on the gold valuation which involves verification of its purity. The weight of stones fixed on the ornaments will be deducted for the purpose of valuation.

How to apply for a gold loan at Aphelion? What documents are to be submitted for availing a gold loan?

The application process for gold loan at Aphelion is simple. In order to receive funds against your gold ornaments with us, you will have to walk into any of our offices and inform the customer care executive of the same. The executive will then have you to fill out a KYC form and guide you through the rest of the process.
Aphelion does not demand any salary proof certificate or credit history. The only documentation required to apply for a gold loan is an ID proof and an address proof. Over and above this, the borrower is given an option to pay only the interests during the entire term and pay off the principal amount in one go at the completion of loan’s tenure. We also consider top-up loans under certain conditions. The processing time for the loan hardly takes minutes and you can walk out with liquid cash in hand.

Any hidden costs? What is the ROI? How is interest calculated?

There is no hidden cost apart from what is mentioned in the gold loan sanction letter.
Rate of interest in Aphelion Gold Loans starts from 12%. Interest Rates vary as per the schemes.
Interest is calculated only for the days the money is actually utilized. Interest is charged and payable at the month end on the outstanding balance.

What is the minimum and maximum tenor of such loans?

Our gold loan products have a minimum tenor of 15 days and maximum tenor of twelve months.

How much time would it take to get a gold loan after applying?

Once you submit your application form and supporting documents along with the gold, we shall give approval within a matter of minutes provided everything is in order. All loan approvals are at the sole discretion of the department head.

What type of gold can I pledge for availing a gold loan?

You can pledge any type of gold jewellery/gold ornaments with us. This includes items such as necklaces, rings, bracelets, watches, 'Polki' sets, pendants, bangles, etc. Aphelion will not grant any advance against bullion / primary gold, gold coins, melted bars, ‘mangalsutras’ and jewellery of a religious institution.

Are the pledged ornaments secure with Aphelion Finance?

Yes, they are. We understand the sentiment attached to your ornaments and therefore we have installed specialized safe and CCTV cameras for around the clock surveillance. The gold items pledged with Aphelion Finance are entered into our systems and all submissions are locked away in tamper-proof packaging. The pledged gold ornaments are insured for full value. Moreover, security personnel and electronic surveillance technology are deployed to protect the gold.

Is any guarantor required for availing gold loan? Do I need to open an account with a bank?

No. Unlike other loans, there is no need for either a Guarantor or Introducer and there is no need for a bank account.

How is the repayment of loan to be done? Can a partial payment be made towards a gold loan?

The loan can be repaid at any time during the currency of the loan. However, final collection of the pledged gold will have to be from the office where it was pledged.
Yes, one can make partial payment along with the interest for the previous period. For example, if one has a gold loan of 1 lakh rupees for a period of 3 months, he/she may come on 20th day from the start of the loan and pay interest outstanding in account and an additional Rs.10,000 (part payment), then this additional amount will be fully adjusted from the principal amount and from 21st day the interest will be charged on Rs.90,000.

Is there any maximum or minimum limitations of amount of loan? What about the tenure of the loan, lock-in period, and prepayment penalties?

Aphelion’s gold loans may be availed for any amount between Rs.5,000 to a maximum of Rs. 5 lakhs. Loans are available for periods ranging from one month to one year. Our gold loans do not have any lock-in period and there are no prepayment penalties should you choose to repay earlier than scheduled.

How can a customer close his loan account & obtain back his ornaments?

The customer has to submit the sanction letter (given to them at the time of taking loan) to the counter staff at the branch with a request to close the loan account. The staff will enquire into your account in the (computer) system and inform you of the outstanding loan amount (principal + interest accrued). By depositing the outstanding loan amount with interest till that date, the loan account is closed. The branch head then hands over the ornaments to the customer against his/her acknowledgement.

When is penal interest levied?

In case loan amount is not repaid on or before the due date, penal rate of interest is charged on the loan amount.

What differentiates Aphelion Finance from other providers of gold loans?

Transparency, Security, No hidden costs, Repayment flexibility, clear interest working on the last day of the month, ERP systems, Valuation certificate in minutes and range of its gold loan products are the key parameters which influence a customer on his/her choice of Gold Loan. The key differentiators which give an edge to Aphelion Finance from others are primarily the human touch and ease which a customer experiences in Aphelion office. The only requirement is that borrowers present themselves at our office with the jewellery along with a valid ID and address proof. Our well designed systems and procedures ensure that a gold loan can be availed in a matter of minutes

In case of default, when will the jewellery be auctioned?

In case of persisting overdues, the ornaments will be auctioned off but only after giving sufficient notice to the borrower. Aphelion serves a reminder to its overdue accounts apart from periodic SMS reminders to our customers to alert them about the overdues in the account. Moreover, we also send auction intimation notices prior to the auction.

For any details whom do I contact?

Kindly get in touch with the staff at the gold loan office or call us at +91 93211 93211.

FAQs for LAIP

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Who can apply for a Loan against Insurance Policy (LAIP) ?

Any salaried or self-employed individual, having a Life Insurance policy of minimum 3 years vintage, may apply for a LAIP.

Is it a fully Secured loan?

No. At Aphelion, it is a partly secured loan as we give loans up to 200% of the surrender value.

What security do I need to offer to avail the facility?

Assignment of Insurance Policy in the favour of Aphelion Finance Pvt. Ltd.

How to apply for a LAIP in Aphelion?

Please come to the office of Aphelion Finance Pvt. Ltd. (at the address mentioned on the website). Any Executive from our Sales Team will be able to guide you through the process.

Why should I come to you when Insurance Company is giving loan against their policy?

Insurance Company and other banks give only up to 60% of the paid up value, or maximum 90% of the surrender value. However, at Aphelion we provide up to 200% of the surrender value depending on the repayment capacity.

Can I take loan against any Life Insurance Policy?

You can take a loan against the surrender value of permanent or whole life insurance but not against term insurance.

When can I apply for a loan against Life Insurance policy?

If you have paid premiums for at least 3 years and on time, then you may avail a loan, as far as non-term plans go.

Can I borrow for any purpose without any restriction?

You can borrow money from Aphelion for any kind of expense, except for speculative purposes, without having to provide an explanation, and you do not have to undergo intense scrutiny or a stringent approval process.

What is maximum Loan amount I can avail?

You can avail up to INR 5 Lakhs. The actual loan amount eligibility will be calculated based on your income and other parameters which shall be explained by the credit team. The loan amount is a percentage of its surrender value. Loans can be up to 200% against traditional plans with guaranteed returns.

What is the maximum and minimum tenure for LAIP?

You can repay your loan over a period of 6 months to 36 months. The loan should be repaid during the term of the policy. The policyholder has the option of either paying back the principal along with interest or only the interest amount. If one pays only interest, the principal amount due will be deducted from the claim amount at the time of settlement.

What is the monthly repayment (EMI) expected out of me?

At the time of sanctioning the loan, the EMI (Equated Monthly Installment) will be calculated based on the loan amount sanctioned, the interest rate and the tenure.

In case of any unfortunate incident, will my family have to pay the loan?

Aphelion Finance Pvt. Ltd. insures the life of each of its customers to the extent of the Principal Loan Amount.

In case of any unfortunate incident, will my family get the Insurance amount?

If the policyholder should choose to pay back only the interest, in the event that he/she passes away during the loan term, the pending amount due will be deducted from the claim amount and only what remains will be paid to the nominee. One should keep in mind the fact that the dependents of the policyholder will not be the sole beneficiaries of the policy, if the policyholder should expire unexpectedly before the loan is repaid.

Do I need to continue paying the premium even after taking the loan?

Policyholders need to continue paying premiums. In such an event where the policyholder desists from doing so, some insurers may terminate the policy.

Can I prepay the loan?

You can foreclose your loan after a minimum period of 9 months or after completion of 60% of the tenure (whichever is later), by making an application and payment of a nominal refundable charge, which shall be adjusted in your prepayment amount paid by you.

What happens once I repay the last instalment or the entire amount at a time?

Once all your dues per your loan account balance are paid, a formal loan closure letter will be issued. For any query you can contact your servicing branch or write to us at: customercare@aphelionfinance.com